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Apps Software Help

Tech support

FCPS offers a help desk for families who need technical support with their child's FCPS account or Chromebook. The Student Tech Support line, (859) 381-4410, is available from 8 a.m. to 6 p.m. weekdays.


Links below are provided to assist with applications and programs students will be using during distance learning.

Canvas - Be Canvas Ready  Students and families should be proactive in making sure their devices are prepared BEFORE the first day of the 2020-21 school year.

  • Canvas Student App - Students can access their courses on the go with the Canvas Student Ap. When searching for school/district, enter FCPS-(KY) or
  • How FCPS Students Generate a Pairing Code - Before parents or guardians can set up the Parent App, they will need a pairing code generated by their student. That code is generated within a browser using Canvas. It cannot be generated inside the Canvas Student app.
  • Parent Canvas App - How to set up the Canvas Parent App and link student accounts to the Parent App
  • Canvas Troubleshooting Resources
  • FCPS Canvas Info - FCPS Info for Families/Students about Canvas